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Shipping & Returns

SHIPPING

Akasha Crystals offers free shipping on orders of $60. Our stock is all housed at our Northern Beaches location, generally processed within 24 hours and will arrive within days. We also ship internationally - our rates and timeframes are automatically calculated at checkout. 

GENERAL SHIPPING TIMES

Sydney Metro: 2-3 business days
Melbourne Metro, Adelaide Metro, Vic Country, ACT: 2-4 business days
NSW Country, QLD Country South, Tasmania: 4-6 business days
Perth Metro, QLD Country North, NZ: 5-7 business days
WA Country Near, NT: 6-8 business days
WA Country Far, External Territories: 8-9 business days
International: 5-14 business days

RETURNS

We're so sure you'll love Akasha Crystals so much that all orders are backed up by our extended 30-days return policy. This means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Please note that all our Crystals are natural and unique in shape, however any damaged or defected crystals will not be accepted for a refund or exchange.

Important Note: All crystals are unique in their own way, with slight variances in shape, colour and size. You will receive a crystal that is similar to the ones in the product images, however please note that any slight imperfections in the crystals are a result of its natural, authentic quality.

To start a return, you can contact us at hello@akashacrystals.com.au and please attach any photos if necessary. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.